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+91 7618520900 info@kishoretravels.com Haridwar, Uttarakhand

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Kishor Travels – Refund Policy

At Kishor Travels, we understand that travel plans may change. Our Refund & Cancellation Policy explains the general terms applicable to cancellations, modifications, and refunds for bookings made through our services.

1. Cancellation Requests

Customers can request cancellation of their booking by contacting Kishor Travels through the contact details provided on our website. Cancellation requests should be made as early as possible.

2. Cancellation Charges

Cancellation charges may vary depending on the type of service booked, the cancellation date, and the terms and conditions of the respective hotel, transportation provider, tour operator, or other service provider.

Any applicable cancellation charges will be deducted from the refundable amount.

3. Refund Eligibility

Refunds will be processed according to the cancellation terms applicable to the specific booking. Certain bookings, promotional offers, discounted rates, advance payments, or special packages may be non-refundable.

4. Hotel Bookings

Hotel cancellation and refund policies may vary from one property to another. If a hotel applies a cancellation fee, the applicable amount may be deducted before processing the refund.

5. Transportation & Tour Services

Cancellation policies for taxis, vehicles, sightseeing tours, packages, and other travel services may differ depending on the service provider and booking conditions.

In cases where a service provider does not allow refunds, the amount may be non-refundable.

6. Refund Processing

Once a refund is approved, it will generally be processed through the original payment method used for the booking. The time taken for the amount to appear in the customer's account may depend on the bank, payment gateway, or financial institution.

7. No-Show

If a customer does not arrive at the scheduled pickup point, hotel, tour, or service location without prior cancellation, the booking may be treated as a no-show and may not qualify for a refund.

8. Changes to Bookings

Requests to change travel dates, hotel bookings, passenger details, transportation, or other services are subject to availability and the terms of the respective service provider. Additional charges may apply.

9. Cancellation by Service Provider

If a booking or service is cancelled by a hotel, transportation provider, tour operator, or another service partner, Kishor Travels will assist the customer according to the applicable terms and available alternatives.

10. Force Majeure

Refunds or cancellations resulting from circumstances beyond reasonable control, such as natural disasters, government restrictions, severe weather, strikes, or other unforeseen events, will be handled according to the policies of the relevant service provider.

11. Policy Updates

Kishor Travels reserves the right to update this Refund & Cancellation Policy when necessary. The policy applicable at the time of booking will generally govern the cancellation and refund process, subject to the terms of the service provider.

12. Contact Us

For cancellation requests, refund enquiries, or booking modifications, please contact Kishor Travels using the contact details provided on our website.

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